{"id":124,"date":"2025-04-11T06:38:14","date_gmt":"2025-04-11T04:38:14","guid":{"rendered":"https:\/\/www.stoprodent.com\/?page_id=124"},"modified":"2025-10-05T21:59:44","modified_gmt":"2025-10-05T19:59:44","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/www.bedbugknocker.com\/us\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<p><strong>Action required to initiate a return<\/strong><\/p>\n\n\n\n<p>In order to start the return process, you must first download our form at the following link :&nbsp;<a href=\"https:\/\/www.bedbugknocker.com\/wp-content\/uploads\/2025\/05\/Bed_Bug_Knocker_Return_Form.pdf\" data-type=\"link\" data-id=\"https:\/\/www.bedbugknocker.com\/wp-content\/uploads\/2025\/04\/StopRodent_Return_Form.pdf\">Download<\/a><\/p>\n\n\n\n<p>On this form, it is necessary to fill in all the information :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order date<\/li>\n\n\n\n<li>Order number<\/li>\n\n\n\n<li>Total order amount<\/li>\n\n\n\n<li>Items concerned by the request<\/li>\n\n\n\n<li>If you want an exchange or a refund<\/li>\n\n\n\n<li>Name<\/li>\n\n\n\n<li>Street<\/li>\n\n\n\n<li>Postal code<\/li>\n\n\n\n<li>City<\/li>\n\n\n\n<li>Country<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Date and signature<\/li>\n<\/ul>\n\n\n\n<p>You must send this form to the email address&nbsp;<a href=\"mailto:contact@bedbugknocker.com\">contact@bedbugknocker.com<\/a>&nbsp;or by registered mail to the following address :<\/p>\n\n\n\n<p>Bed Bug Knocker LLC<br>24A Trolley Square #1193<br>Wilmington, DE 19806-3334<br>United States<\/p>\n\n\n\n<p>Once the form is received, our customer service will send you a return coupon to be included with your order and you will need to return your order to us at your own expense by postal mail only, to the following address :<\/p>\n\n\n\n<p>Bed Bug Knocker LLC<br>24A Trolley Square #1193<br>Wilmington, DE 19806-3334<br>United States<\/p>\n\n\n\n<p>Once your order is received at our warehouse, we will inspect your package to verify if the order has been returned in full and in good condition.<\/p>\n\n\n\n<p><strong>Refund<\/strong><\/p>\n\n\n\n<p>If you choose to request a refund rather than a replacement of the item, you will be refunded within 2 days. No restocking fees are applied for returns.<\/p>\n\n\n\n<p><strong>Exchange<\/strong><\/p>\n\n\n\n<p>If you choose to request an exchange, meaning a replacement of the item, we will send you a new item free of charge.<\/p>\n\n\n\n<p><strong>Conditions for returns<\/strong><\/p>\n\n\n\n<p>To make a return, it is imperative to start the return process within 30 days from the delivery of your item. 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