{"id":22780,"date":"2025-05-13T14:08:56","date_gmt":"2025-05-13T12:08:56","guid":{"rendered":"https:\/\/www.stoprodent.com\/?page_id=22780"},"modified":"2026-04-26T19:50:41","modified_gmt":"2026-04-26T17:50:41","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.bedbugknocker.com\/dk\/faqs\/","title":{"rendered":"Ofte stillede sp\u00f8rgsm\u00e5l"},"content":{"rendered":"<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-e93076b4 uagb-faq-icon-row-reverse uagb-faq-layout-accordion uagb-faq-expand-first-true uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height\" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b1ad9919\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvordan afgiver jeg en ordre?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Det er hurtigt og nemt at afgive en ordre p\u00e5 vores hjemmeside. Du skal blot gennemse vores katalog, v\u00e6lge de produkter, du kan lide, og klikke p\u00e5 \"L\u00e6g i kurv\". N\u00e5r du har valgt alle dine varer, skal du g\u00e5 til din indk\u00f8bskurv og klikke p\u00e5 \"Checkout\". F\u00f8lg trinnene p\u00e5 sk\u00e6rmen for at indtaste dine leveringsoplysninger, v\u00e6lge din betalingsmetode og bekr\u00e6fte dit k\u00f8b. Du modtager en ordrebekr\u00e6ftelse via e-mail inden for f\u00e5 minutter sammen med alle relevante oplysninger og et sporingslink, n\u00e5r din ordre afsendes.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c4f33799\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Er betalingen sikker?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Helt sikkert. Vi tager sikkerheden af dine personlige og \u00f8konomiske oplysninger meget alvorligt. Alle betalinger behandles gennem et p\u00e5lideligt og branchekompatibelt betalingssystem, der overholder PCI DSS (Payment Card Industry Data Security Standard). Vores hjemmeside er ogs\u00e5 beskyttet af et sikkert SSL-certifikat, som krypterer alle de oplysninger, du sender, og sikrer, at de ikke kan opsnappes eller misbruges. Du kan handle i fuld tillid til, at dine transaktioner er beskyttet i hvert eneste trin.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6e6e7b3b\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvilke betalingsmetoder accepterer du?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Vi accepterer de fleste st\u00f8rre kredit- og betalingskort, og i mange lande underst\u00f8tter vi ogs\u00e5 lokale betalingsmetoder som f.eks. digitale tegneb\u00f8ger eller regionale muligheder, afh\u00e6ngigt af hvor du befinder dig. Hvis du \u00f8nsker at betale via bankoverf\u00f8rsel, kan vi ogs\u00e5 g\u00f8re det - bare kontakt os p\u00e5 forh\u00e5nd, s\u00e5 vi kan guide dig gennem processen. Bem\u00e6rk, at det kan tage l\u00e6ngere tid at verificere og behandle bankoverf\u00f8rsler, hvilket kan forsinke afsendelsen af din ordre.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-176a164e\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvad er forsendelsesomkostningerne?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Forsendelsesomkostningerne afh\u00e6nger af destinationsadressen og den samlede v\u00e6gt af din ordre. Disse omkostninger beregnes automatisk ved kassen, n\u00e5r du har indtastet din leveringsadresse. Du vil se det endelige forsendelsesgebyr, f\u00f8r du bekr\u00e6fter din betaling. Dette sikrer, at du ved pr\u00e6cis, hvad du betaler, uden overraskelser. I nogle tilf\u00e6lde kan der tilbydes gratis fragt baseret p\u00e5 kampagner eller ordrev\u00e6rdi - disse tilbud vil blive tydeligt angivet, n\u00e5r de er tilg\u00e6ngelige.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d23caebf\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Sender du internationalt?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Ja, vi tilbyder international forsendelse til de fleste lande i verden, dog ikke til lande, der er underlagt internationale handelssanktioner, s\u00e5som Nordkorea, Iran, Syrien, Cuba, Rusland, Hviderusland og Krim-regionen.<br><br>Vi sender i \u00f8jeblikket til f\u00f8lgende lande:<br><br><strong>Afrika:<\/strong><br>Algeriet, Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroun, Den Centralafrikanske Republik, Tchad, Comorerne, Republikken Congo, Den Demokratiske Republik Congo, Elfenbenskysten, Djibouti, Egypten, \u00c6kvatorialguinea, Eswatini, Etiopien, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Madagaskar, Malawi, Mali, Mauretanien, Mauritius, Mayotte, Marokko, Mozambique, Namibia, Niger, Nigeria, R\u00e9union, Rwanda, S\u00e3o Tom\u00e9 og Pr\u00edncipe, Saint Helena, Senegal, Seychellerne, Sierra Leone, Somalia, Sydafrika, Sydsudan, Sudan, Tanzania, Togo, Tunesien, Uganda, Zambia, Zimbabwe.<br><br><strong>Asien:<\/strong><br>Afghanistan, Armenien, Aserbajdsjan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodja, Kina, Georgien, Indien, Indonesien, Irak, Israel, Japan, Jordan, Kasakhstan, Kuwait, Kirgisistan, Laos, Libanon, Malaysia, Maldiverne, Mongoliet, Myanmar (Burma), Nepal, Oman, Pakistan, Pal\u00e6stina, Filippinerne, Saudi-Arabien, Singapore, Sydkorea, Sri Lanka, Taiwan, Tadsjikistan, Thailand, Timor-Leste, Tyrkiet, Turkmenistan, Usbekistan, Vietnam, Yemen, Filippinerne, Qatar, Saudi-Arabien, Singapore, Sydkorea, Sri Lanka, Taiwan, Tadsjikistan, Thailand, Timor-Leste, Tyrkiet, Turkmenistan, De Forenede Arabiske Emirater, Usbekistan, Vietnam, Yemen, Jule\u00f8en, Cocos (Keeling)-\u00f8erne, Britisk territorium i Det Indiske Ocean, Macau, Hong Kong<br><br><strong>Europa:<\/strong><br>Albanien, Andorra, \u00d8strig, Belgien, Bosnien-Hercegovina, Bulgarien, Kroatien, Cypern, Tjekkiet, Danmark, Estland, F\u00e6r\u00f8erne, Finland, Frankrig, Tyskland, Gibraltar, Gr\u00e6kenland, Guernsey, Ungarn, Island, Irland, Isle of Man, Italien, Jersey, Kosovo, Letland, Liechtenstein, Litauen, Luxembourg, Malta, Moldova, Monaco, Montenegro, Nederlandene, Nordmakedonien, Norge, Polen, Portugal, Rum\u00e6nien, San Marino, Serbien, Slovakiet, Slovenien, Spanien, Svalbard og Jan Mayen, Sverige, Schweiz, Ukraine, Det Forenede Kongerige.<br><br><strong>Nordamerika:<\/strong><br>Antigua og Barbuda, Bahamas, Barbados, Belize, Bermuda, Canada, Costa Rica, Dominica, Den Dominikanske Republik, El Salvador, Gr\u00f8nland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Nicaragua, Panama, Saint Barth\u00e9lemy, Saint Kitts og Nevis, Saint Lucia, Saint Martin, Saint Pierre og Miquelon, Saint Vincent og Grenadinerne, Trinidad og Tobago, USA, Puerto Rico, Guam, U. S. Virgin Islands, American Samoa.Amerikanske Jomfru\u00f8er, Amerikansk Samoa, Nordmarianerne, Montserrat, Anguilla, Turks- og Caicos\u00f8erne, Cayman\u00f8erne, De Britiske Jomfru\u00f8er, Aruba, Cura\u00e7ao, Bonaire, Sint Eustatius, Saba, Sint Maarten.<br><br><strong>Sydamerika:<\/strong><br>Argentina, Bolivia, Brasilien, Chile, Colombia, Ecuador, Falklands\u00f8erne, Fransk Guyana, Guyana, Paraguay, Peru, Surinam, Uruguay, Venezuela, Sydgeorgien og Sydsandwich\u00f8erne.<br><br><strong>Oceanien:<\/strong><br>Australien, Fiji, Fransk Polynesien, Kiribati, Marshall\u00f8erne, Mikronesien, Nauru, Ny Kaledonien, New Zealand, Niue, Norfolk Island, Palau, Papua Ny Guinea, Pitcairn\u00f8erne, Samoa, Salomon\u00f8erne, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis og Futuna.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d6f8c01b\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvordan ved jeg, om et produkt er tilg\u00e6ngeligt?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Vi holder vores hjemmeside opdateret i realtid. Hvis du ser et produkt, der kan k\u00f8bes p\u00e5 siden, betyder det, at det er p\u00e5 lager og klar til at blive sendt. I det sj\u00e6ldne tilf\u00e6lde, at der er en fejl i lagerbeholdningen, eller hvis et produkt bliver utilg\u00e6ngeligt, efter at du har afgivet din ordre, kontakter vi dig straks med oplysninger om muligheder, f.eks. refusion eller ombytning. Du kan handle i tillid til, at vi kun viser varer, der er tilg\u00e6ngelige i \u00f8jeblikket.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8e80f74b\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvordan kan jeg spore min ordre?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>N\u00e5r din ordre er afsendt, modtager du en e-mail med en forsendelsesbekr\u00e6ftelse. I denne e-mail finder du dit sporingsnummer, s\u00e5 du kan finde din ordre.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-e943042e\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvad er jeres \u00e5bningstider for kundeservice?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Vores kundeservice er tilg\u00e6ngelig 24 timer i d\u00f8gnet, 7 dage om ugen via live chat. Uanset om du har et sp\u00f8rgsm\u00e5l til din ordre, har brug for hj\u00e6lp til et produkt eller l\u00f8ber ind i et teknisk problem, er vores team her for at hj\u00e6lpe dig i realtid. Vi tilstr\u00e6ber at svare s\u00e5 hurtigt som muligt og bestr\u00e6ber os altid p\u00e5 at yde venlig og effektiv support.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-493c2728\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvad er svartiderne for kundeservicen?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Vi bestr\u00e6ber os p\u00e5 at svare p\u00e5 dine sp\u00f8rgsm\u00e5l s\u00e5 hurtigt som muligt. I vores \u00e5bningstid f\u00e5r du svar inden for 30 minutter.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-0b0762bf\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvad skal jeg g\u00f8re, hvis min ordre er forsinket?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Vi g\u00f8r vores bedste for at sikre, at alle ordrer afsendes og leveres til tiden. Der kan dog lejlighedsvis opst\u00e5 forsinkelser p\u00e5 grund af eksterne faktorer som vejr, transport\u00f8rproblemer eller told ved internationale forsendelser. Hvis din pakke tager l\u00e6ngere tid end forventet, anbefaler vi, at du f\u00f8rst tjekker det sporingslink, du har modtaget via e-mail, da det ofte giver opdateringer i realtid. Hvis problemet forts\u00e6tter, eller der ikke er nye oplysninger, skal du ikke t\u00f8ve med at kontakte vores supportteam, s\u00e5 hj\u00e6lper vi dig gerne med at finde din ordre og l\u00f8se eventuelle problemer.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-d612a3b6\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Tilbyder du s\u00e6rlige kampagner?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Ja, vi tilbyder regelm\u00e6ssigt s\u00e6rlige kampagner p\u00e5 vores produkter. S\u00f8rg for at abonnere p\u00e5 vores nyhedsbrev for at modtage de seneste opdateringer om vores eksklusive tilbud.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-320289ee\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvordan bruger jeg en kampagnekode?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Hvis du har en kampagnekode, kan du bruge den ved kassen. N\u00e5r du har indtastet dine forsendelsesoplysninger, ser du et felt, der hedder \"Kampagnekode\" eller \"Rabatkode\". Du skal blot indtaste din kode der og klikke p\u00e5 \"Anvend\". Hvis koden er gyldig, vil din rabat straks blive afspejlet i din samlede ordre. S\u00f8rg for, at koden stadig er aktiv, og tjek eventuelle vilk\u00e5r og betingelser i forbindelse med brugen af den.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a314335a\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvor kan jeg finde nyheder og begivenheder om din onlinebutik?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>F\u00f8lg os p\u00e5 vores sociale medier for at holde dig opdateret om nyheder, kampagner og eksklusive events. Her finder du alle vigtige oplysninger om vores onlinebutik.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-fd99a95c\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Tilbyder du returnering eller tilbagebetaling?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Vi \u00f8nsker, at du skal v\u00e6re fuldt ud tilfreds med dine k\u00f8b. Hvis du har problemer med et produkt, bedes du kontakte vores kundeservice s\u00e5 hurtigt som muligt for at dr\u00f8fte mulighederne for returnering eller tilbagebetaling.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5adcfe1b\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvorfor virker mit trackingnummer ikke?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Nogle gange kan det tage et par dage, f\u00f8r dit sporingsnummer bliver aktivt. Pr\u00f8v igen senere, men kontakt os, hvis problemet forts\u00e6tter.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6a85f03a\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvordan kan jeg f\u00e5 en faktura for min ordre?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Fakturaen for din ordre sendes altid med din pakke. Hvis du har mistet den, kan du ogs\u00e5 sende os en e-mail for at f\u00e5 en kopi.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-93803229\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Hvordan opretter jeg en konto?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Du kan oprette en konto, enten f\u00f8r du afgiver en ordre eller under betalingsprocessen. N\u00e5r du er ved at afslutte dit k\u00f8b, skal du blot v\u00e6lge muligheden for at \"oprette en konto\". Du vil blive bedt om at angive nogle f\u00e5 grundl\u00e6ggende oplysninger som navn, e-mailadresse og adgangskode. N\u00e5r du opretter en konto, kan du lettere spore dine ordrer, gemme dine leveringsoplysninger til fremtidige k\u00f8b og f\u00e5 adgang til s\u00e6rlige tilbud, der er forbeholdt vores registrerede kunder.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-279dee4f\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Kan jeg afgive en ordre uden at oprette en konto?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Ja, selvf\u00f8lgelig. Vi forst\u00e5r, at ikke alle \u00f8nsker at registrere sig, s\u00e5 vi tilbyder muligheden for at gennemf\u00f8re k\u00f8bet som g\u00e6st. Du skal stadig indtaste dine leverings- og betalingsoplysninger, men du bliver ikke bedt om at oprette en adgangskode eller en profil. Bem\u00e6rk, at hvis du ikke opretter en konto, har du ikke adgang til ordrehistorik eller sporing via et personligt dashboard \u2013 du vil dog stadig modtage alle opdateringer via e-mail.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-02d6b4b6\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewbox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\"><strong>Jeg kan ikke finde mit sp\u00f8rgsm\u00e5l p\u00e5 listen, hvad skal jeg g\u00f8re?<\/strong><\/span><\/div><div class=\"uagb-faq-content\"><p>Send os en e-mail til\u00a0<a href=\"mailto:contact@bedbugknocker.com\">contact@bedbugknocker.com<\/a>og vi vil svare s\u00e5 hurtigt som muligt.<\/p><\/div><\/div><\/div>\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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